Executive Medical Director, Surgical Quality

• Pay: $365,400 – $455,200
• Employment: Full time
• Location: Evanston Hospital
• Endeavor Job ID: R46554

Position Highlights

• Sign on bonus: (if applicable)
• Position: Executive Medical Director, Medical Group Surgical Quality
• Location: Evanston, IL and system-wide
• Full Time
• Hours: Monday-Friday, [hours and flexible work schedules]
• Required Travel: yes system wide

A Brief Overview

• The purpose of the Executive Medical Director, Medical Group Surgical Quality serves as a key member of the Endeavor Health Department of System Surgery leadership team responsible for advancing surgical quality, patient safety, clinical outcomes, and performance improvement across the health system.
• This role provides strategic and operational leadership for the development, implementation, and oversight of system-wide surgical quality initiatives, ensuring adherence to evidence-based practices, regulatory standards, and organizational goals.
• The position would have a 0.6 FTE administrative time expectation.
• "As a valued member of an integrated team, your placement within the pay range is dependent on a variety of factors, including but not limited to FTE, prior experience, level of administrative work effort, certifications, degrees, subspecialties, projected volumes, and quality performance.

What you will do

• Working collaboratively with surgeons, hospital leadership, nursing, quality, and operational teams, the physician executive drives standardization of care, reduces clinical variation, monitors quality and safety metrics, and fosters a culture of continuous improvement. The role serves as a key advisor to executive leadership on surgical quality strategy, performance, accreditation readiness, and opportunities to enhance patient outcomes, experience, and value across all surgical service lines.

Value based care

• Collaborate with Value-based Care programs and EHPP to align incentives and outcomes
• Patient experience
• Lead efforts to standardize patient access, scheduling, throughput
• Develop and track ambulatory service metrics / KPI (wait times, call center responsiveness, digital access)
• “One Endeavor” culture in patient satisfaction and net promoter score
• Fosters a culture of patient-centered care, equity, and continuous improvement
• Clinical outcomes advancement
• Collaboration with other Departments/Centers and Hospitals to assure that clinical care and documentation meets regulatory requirements.
• Standardize clinical care
• Develop systemwide specialty-specific operational playbook (clinical pathways, system service/clinical program rationalization)
• Promote cross-specialty benchmarking to identify high-performing teams and spread best-practices
• Implement lean and continuous improvement methods in ambulatory workflows
• Digital health/Data Integration
• Oversee integration of digital front-door tools (online scheduling, ambulatory navigation)
• Align specialty dashboards and analytics (access, quality, utilization, financials)
• Partner with IT and analytics teams to optimize Epic data and population health reporting
• Quality, Safety, and Risk Management
• Oversee specialty-related ambulatory safety initiatives (new procedures/instruments safe intro, test results)
• Align quality metrics with payer and system goals
• Partner with system risk management on incident review and prevention strategies
• Oversees Morbidity and Mortality Conferences throughout the system

What you will need

• MD or DO degree from an accredited institution.
• Doctorate Medicine Required
• Board certification in a surgical specialty within the Department of Surgery (General Surgery, Surgical Oncology, Otolaryngology, Plastics, Ophthalmology, Trauma, Urology, Thoracic, Cardiac, Vascular).
• Current medical license (or eligibility) in the state of practice.
• 5+ Years of experience with Practicing physician in the areas of: EMR optimization, clinical informatics and Total Population Health
• Demonstrated leadership experience in quality improvement.
• Strong interpersonal, communication, and organizational skills.
• Commitment to excellence in patient care, teamwork, and professional development.
• Strong leadership characteristics and demonstrates self-confidence and is always able to articulate issues.
• Ability to plan, direct and coordinate all activities of assigned initiatives with minimal supervision.
• Demonstrated ability in representing the HIT department, its strategies and policies in appropriate administrative and clinical meetings.
• Demonstrate a high degree of motivation.
• Is committed to excellence, moderated where appropriate with business sense and practicality.
• Has a client service mentality and orientation and a bias for action.
• Possesses managerial skills that empower and develop others; is sensitive to others and fosters teamwork.
• Demonstrates stewardship in the application of ethics and the use of resources. Is sensitive to social and cultural issues.
• Project management proficiency
• Ability to work and communicate effectively with all levels of management throughout the organization(s) being supported.
• Ability to interface, creating a positive working relationship, with HIT related organizational divisions external to NorthShore.
• Demonstrated excellent written and verbal communication skills and the expertise to translate clinical and technical terminology into terms understandable by management, department heads and performance level personnel.
• An understanding of the healthcare applications suite and their place in the acute care, physician, ambulatory and ancillary settings.
• Ability to solve highly complex organizational, operational and people problems.
• Excellent troubleshooting, debugging and problem-solving skills

Benefits

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities